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Updated on 03.03.2026

AI Usage Policy

This Policy governs access to AI features, terms of use, and liability limits within the Service and related Organization services.

It applies both to built-in Service AI features and custom AI solutions delivered to users.

1. General provisions

1.1. AI is used for request processing, workflow automation, response generation, and related functions.

1.2. AI usage is governed by this Policy, applicable service terms, and law.

1.3. By interacting with AI, the User accepts this Policy.

2. AI functionality

2.2. Output quality depends on the completeness and quality of input data.

2.3. AI output is informational and should be validated before decisions are made.

  • processing user requests
  • generating recommendations, answers, and analytics
  • automating tasks requested by the User
  • additional custom functionality by agreement

3. Prohibited use cases

3.2. The User is responsible for lawful and ethical use of AI functionality.

  • illegal content generation
  • distribution of harmful, illegal, or discriminatory information
  • spam, phishing, or any unlawful behavior
  • copyright or intellectual property violations

4. Rights and obligations

  • Users must use AI lawfully and ethically
  • Users must not attempt to bypass technical restrictions
  • The Organization provides AI availability under Service terms
  • The Organization may limit access in case of policy violations

5. Limitation of liability

5.1. The Organization does not guarantee absolute accuracy, completeness, or fitness of AI outputs.

5.2. The Organization is not liable for user decisions based on AI outputs.

5.3. The Organization is not liable for losses caused by improper AI use or incorrect user input.

6. Data protection

6.1. Only the minimum data required for requested AI functionality is processed.

6.2. Data is protected under the Privacy Policy.

6.3. User data is not used for model training without separate consent.

7. Updates

7.1. The Organization may update AI functionality and this Policy.

7.2. Updates become effective upon publication in the Service or user notification.

8. Contact details

If you have questions about AI functionality or this Policy, contact us:

  • Email: hello@orange-solutions.ru
  • Phone: +7 --- --- -- --

By using AI features in the Service, the User confirms that they have read and accepted this Policy.

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